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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fernanda Reyes

Fernanda Reyes

February 5, 2026

5  out of  5
rating by Fernanda Reyes
"Gabriela, Veronica and her team are awesome!
So helpful and honest."
We responded:
"Fernanda, thank you so much for sharing your experience with Veronica and my team! I am thrilled to know that you feel we are helpful and honest. We strive to take great care of our customers. Please reach out if you ever need anything. We are always happy to help! Gabriela"
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Aj Jar

February 4, 2026

5  out of  5
rating by Aj Jar
"Great service everything turned out amazing. Transparent with pricing. Got more than what I was expecting. Veronica was great !"
We responded:
"Aj, thank you so much for sharing your experience with our team! I am thrilled to hear that Veronica was great! Please reach out if you ever need anything or have any questions. We are always happy to help. Gabriela "
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Emma Veronica

January 26, 2026

5  out of  5
rating by Emma Veronica
"This is a wonderful agency. Pepper is always so kind and helpful and ensures all my needs are taken care of. She has been very supportive through the claim process with my vehicle and helps make things easier for me. I always know I am in good hands with Pepper!"
We responded:
"Emma, thank you so much for sharing your experience with our team and with Pepper with your car insurance claim! I am so happy to hear she has made the process easier for you. If you ever need anything, please reach out. We are always happy to help! Gabriela "
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Jenna Buettner

January 23, 2026

5  out of  5
rating by Jenna Buettner
"I spoke with Erika today about a problem I was having with my insurance and she was incredibly helpful and kind. She was so friendly and made the process totally stress-free for me. In fact, she reversed the stress I felt going into the conversation, and had me breathing a sigh of relief and smiling before the call was over. I’m grateful to know that, moving forward, I have her (and/or her sisters) as my point of contact."
We responded:
"Jenna, thank you so much for sharing your experience with Erika! I am thrilled to hear that she was helpful and kind. Most importantly, I am so happy to hear that you were able to smile after the conversation. We are here for you if you ever need anything. We are always happy to help! Gabriela "
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Eunice Hernandez

January 11, 2026

5  out of  5
rating by Eunice Hernandez
"Truly wonderful service. Pepper was empathetic, easy to talk to, and built immediate rapport. I felt heard, respected, and well taken care of. Highly recommended 🫡"
We responded:
"Eunice, thank you for sharing your experience with Pepper! I am so happy to hear you found her to. E empathetic and helpful. My entire team of professionals strive for that in every interaction with our customers. Please let us know if you need anything. We are happy to help! Gabriela "
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Robert Knopf

January 7, 2026

5  out of  5
rating by Robert Knopf
"We were having a few issues with a claim that we had made for our RV. We contacted our agents office and worked with Pepper. Pepper was able to get everything resolved very quickly. Thanks so much."
We responded:
"Robert, I am so glad to hear that Pepper was able to assist with your claim and that everything was resolved quickly. Please reach out if you have any questions or need anything. We are always happy to help. Gabriela "
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Barry Jones

January 1, 2026

5  out of  5
rating by Barry Jones
"Fantastic customer service."
We responded:
"Barry, thank you so much for your 5-STAR review! We appreciate your feedback. We are thrilled to hear that you are happy with our service. Please reach out if we can help with anything. Gabriela "
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Ray Montoya

December 31, 2025

5  out of  5
rating by Ray Montoya
"Pepper's knowledge in her industry spans all aspects. She clearly demonstrates product knowledge. Efficienct, accurate, and detail oriented. Her high-caliber professionalism has to be an incredible asset to her team and the envy of those outside her team. You will not have a better person acting in your behalf."
We responded:
"Ray, thank you so much for your glowing review and for recognizing Pepper’s vast experience, professionalism and most importantly, her heart and dedication to our team and our customers! We are blessed to have her on our team. Please reach out if you ever need anything. Pepper and our entire team are here to help! Gabriela "
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Coleen Franklin

December 31, 2025

5  out of  5
rating by Coleen Franklin
"Pepper is professional and very pleasant"
We responded:
"Thank you so much, Coleen! We appreciate your kind words and for acknowledging Pepper’s professionalism. We like to share that not every agency has a Pepper! Please know that we are always here for you if you ever need anything. Gabriela "
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Jesse Reddell

December 31, 2025

5  out of  5
rating by Jesse Reddell
"Gabriela and her team have been wonderful to work with. They are responsive and proactive taking care of my family's insurance policies. They've always gone above and beyond to make sure our needs are met. You couldn't ask for a better group of people."
We responded:
"Jesse, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Angie Koch

December 31, 2025

5  out of  5
rating by Angie Koch
"Pepper was very helpful. Great communication. A true asset to your company. Thank you"
We responded:
"Thank you so much for your kind words about Pepper! Yes, Pepper is a tremendous asset to our State Farm family. Please reach out if you ever need anything. We are happy to help. Gabriela "
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Kathryn Patricio

December 31, 2025

5  out of  5
rating by Kathryn Patricio
"Pepper was a great listener and made me feel heard."
We responded:
"Kathryn, thank you so much for your wonderful comments about Pepper. I am thrilled to hear that she made you feel heard. It’s our mission to help our customers and support them in any way we can. Please reach out to us if you ever need anything. We are always happy to help. Gabriela "
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Joe Morales

December 30, 2025

5  out of  5
rating by Joe Morales
"So thankful for this team, especially Veronica. She helped me and explained to me all the information that I needed, she made things easy to follow and made sure I had every information that I needed. Definitely recommend this team for all your insurance needs."
We responded:
"Joe, thank you so much for your kind words about our team and especially Veronica. She truly is a professional and has the biggest heart. We are so happy to hear that she made the insurance process easy for you. Please reach out if you have any questions or need anything. We are always happy to help. Gabriela "
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Evelyn Hernandez

November 11, 2025

5  out of  5
rating by Evelyn Hernandez
"Great job and service. Always friendly and ready to help. Veronica does a great job"
We responded:
"Evelyn, thank you so much for your kind words and for recognizing Veronica’s hard work! She always strives to help all our customers and to make insurance easy. Please reach out if you ever need anything. We are always happy to help! Gabriela "
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Debra Russell

November 6, 2025

5  out of  5
rating by Debra Russell
"Thank you so much. Very pleasant team and very helpfull."
We responded:
"Debra, we appreciate you and thank you for sharing your experience with our team! We strive to provide outstanding service to our customers and I am thrilled to hear that we did that for you. Please reach out to us if you ever need anything. We are always happy to help. Gabriela "
Profile photo of Fabrizio Maccioni

Fabrizio Maccioni

November 5, 2025

5  out of  5
rating by Fabrizio Maccioni
"Erika has been my State Farm specialist for many years, and I couldn’t be happier with her service! She’s always professional, and goes above and beyond to ensure I understand my policies and coverage options. Erika responds quickly and provides clear guidance. Her genuine care for her clients is evident in every interaction. I highly recommend Erika to anyone looking for a reliable and trustworthy insurance specialist!!!"
We responded:
"Fabrizio, thank you so much for your kind words and continued trust in Erika and our team! We’re thrilled to hear that Erika’s professionalism, responsiveness, and genuine care have made such a positive impact on your experience. Your recommendation means so much to us, and we’re always here to support you with all your insurance needs. Thanks for being a valued client! Gabriela
"
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Katie Newray

October 20, 2025

5  out of  5
rating by Katie Newray
"Fast, quick, and friendly service.

So happy I switched agents to an office that ACTUALLY cares."
We responded:
"Katie, thank you so much for your kind words! We appreciate you and hearing that you find our team helpful and caring. We strive to take great care of our customers and make insurance easy. Please reach out whenever you need us. We are always happy to help! Gabriela "
Profile photo of Presley Marie Bauman

Presley Marie Bauman

October 15, 2025

5  out of  5
rating by Presley Marie Bauman
"The process was super quick and Dre was very nice and helpful!"
We responded:
"Thank you so much for your kind words! We are so glad Dre provided quick and helpful service. We appreciate your feedback and look forward to serving you. Please reach out if you ever need anything. We are always happy to help. Gabriela "
Profile photo of Minerva Valencia

Minerva Valencia

October 6, 2025

5  out of  5
rating by Minerva Valencia
"Erika is amazing! She goes above and beyond to make sure we have the best insurance rates offered."
We responded:
"Minerva, thank you so much for your kind words! We are thrilled to hear that Erika provided you with excellent service and helped you find the best insurance rates and coverage. We truly appreciate your feedback and look forward to continuing to support your insurance needs. Gabriela "
Profile photo of Chiffon Shao

Chiffon Shao

October 6, 2025

5  out of  5
rating by Chiffon Shao
"Subject: Heartfelt Thanks, Pepper 🌟

I just wanted to take a moment to thank Pepper sincerely for all her help and support in resolving my car accident issue. She’s been absolutely wonderful — patient, understanding, and always willing to go the extra mile to make things right.

Her amazing kindness and professionalism turned what could have been a really stressful experience into something manageable and even reassuring. It’s rare to find someone who genuinely cares and follows through the way you do.

I’m deeply grateful for her dedication and outstanding service. State Farm is lucky to have her!

With appreciation and warm regards,
Chiffon"
We responded:
"Chiffon,thank you so much for your heartfelt feedback! We are incredibly proud of Pepper and thrilled to hear that her patience, understanding, and dedication made a positive difference during such a challenging time. It’s our goal to provide compassionate and professional service every step of the way, and your kind words truly mean a lot to us. We’ll be sure to share your appreciation with Pepper. Thank you for choosing Gabriela Ruvalcaba State Farm—-we are here for you whenever you need us! Gabriela "
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Selena Muniz

October 2, 2025

5  out of  5
rating by Selena Muniz
"I’d like to take a moment to recognize State Farm Insurance and, in particular, extend my deepest appreciation to Gabriela for her exceptional service. Gabriela has consistently gone above and beyond to support me, demonstrating professionalism, dedication, and genuine care every step of the way. Whether answering questions, resolving issues, or guiding me through the process. It’s people like Gabriela who truly set State Farm apart from other insurance companies! Thank you Veronica and Michael for always being available and answering the phones and assisting me in every way possible. YOU GUYS ARE THE BEST"
We responded:
"Selena, thank you so much for your heartfelt and kind words! We’re thrilled to hear about your positive experience with Veronica, Michael and my entire team. Our team strives to provide exceptional service and support, and it means a lot to know that their dedication has made such a difference for you. We truly appreciate your trust in State Farm and look forward to serve you wherever you need us. Thanks again for sharing your experience with us! Gabriela "
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Kelly A

October 1, 2025

5  out of  5
rating by Kelly A
"Long time client and I love this team. The team is always helpful and available when I have questions. As I have passed through many life events, the team has assisted with curating the best policy recommendations and made adjustments to my coverage for well over a decade. It’s been nice to have consistent team members that I trust when looking to change my coverage and who make an effort to make sure I am aware and well informed of any And all upcoming changes well in advance."
We responded:
"Kelly, thank you so much for your kind words and for sharing your experience with my amazing team! We always strive to provide outstanding service to our customers and I am thrilled to hear you feel comfortable and taken care of. We appreciate your loyalty through all these years and look forward to serving you for many more. Please reach out if you ever need anything. We are always happy to help. Gabriela "
Profile photo of Lisa Reddell

Lisa Reddell

September 30, 2025

5  out of  5
rating by Lisa Reddell
"I can’t say enough good things about Erika (and Gabby's team in general). She’s consistently quick to respond—whether it’s a simple question or something more urgent—and she explains everything in a way that makes the process easy to understand. What I really appreciate is how approachable she is; she takes the time to listen and makes you feel like more than just another account. Having an agent who is both professional and genuinely personable gives me a lot of peace of mind. Highly recommend!"
We responded:
"Thank you so much, Lisa, for your kind words and for acknowledging Erika! I am so happy to hear that she always takes great care of you and makes you feel special because you are! We strive to provide outstanding, personal and professional service to our customers and our community. We are so fortunate to have Erika as part of our team! Please continue to reach out if you ever need anything. We are always happy to help. Gabriela "
Profile photo of Melody Phillips

Melody Phillips

September 30, 2025

5  out of  5
rating by Melody Phillips
"I have to say that Pepper is very attentive and always makes herself available when I have a question or a need. She is a rock star!"
We responded:
"Melody, thank you for your kind words and for acknowledging Pepper’s attentiveness and professionalism. We are absolutely fortunate to have as part of our team and I agree, she is a ROCKSTAR! Please reach out if you ever need anything. We are always happy to help! Gabriela "
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D Miller

September 30, 2025

5  out of  5
rating by D Miller
"If you’ve met Pepper, you know why there’s 5 stars. She knows her stuff."
We responded:
"Thank you, D Milker! Pepper does know her stuff. She has so many years of experience that she brings to the team and she has the big heart! Please let us know if you need anything. We are always happy to help. Gabriela "