State Farm® Insurance Agent Gabriela Ruvalcaba
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Inder Singh
April 9, 2026
5
out of
5
rating by Inder Singh
"It was my great good fortune today to speak to Pepper, who very patiently heard my detailed questions about insurance coverage for an overseas guest's short stay in the U.S., and was able to answer them all. Further, she went beyond the call of duty to send me a confirming email, so now my guest and I can rest easy regarding coverage for him as we travel and rent cars during his visit. Many thanks, Pepper!! Inder"
We responded:
"Thank you so much for your kind words, Inder! I am so thrilled to hear that Dre was able to help you and provided the peace of mind you were looking for. We appreciate you! Please reach out if you ever need anything. We are always happy to help. Gabriela "
Niel
April 3, 2026
5
out of
5
rating by Niel
"Veronica and Gabriella were amazing! Super informative and helpful. They really care about their customers"
We responded:
"Thank you so much for your kind words and for sharing your experience with Veronica and our team, Niel! Enjoy your motorcycle and be safe! Please reach out if you ever need anything. We are always happy to help! Gabriela "
Pena
March 31, 2026
5
out of
5
rating by Pena
"Erika and Gabby truly care about their clients."
We responded:
"Thank you so much for sharing your experience with my team, Pena! Please reach out if you ever need anything. We are always happy to help!"
Kendall Mills
March 18, 2026
5
out of
5
rating by Kendall Mills
"Gabriela and her team are awesome. Our car was broken into and we had to file a claim and Pepper Fortman was extremely helpful, supportive and provided valuable guidance throughout the process. She truly cared and followed up throughout the process with the claims team, repair shop and both my wife and I. Pepper’s attention to details and guidance was above and beyond! I wish other companies had staff members like Pepper."
We responded:
"Thank you so much for your kind and thoughtful review! We’re truly sorry to hear about the break-in, but we’re glad that Pepper and the team could support you through the claim process. Pepper takes great pride in providing attentive and compassionate service, it’s wonderful to know her efforts made a positive difference for you and your wife. We appreciate your trust in us and look forward to continuing to serve you wherever you need us. We are here for you and happy to help! Gabriela "
Megan Rottenborn
March 16, 2026
5
out of
5
rating by Megan Rottenborn
"Gabriela and Erika were extremely helpful in submitting a claim for a window repair on my vehicle! They went above and beyond to make the process easier for me and I was so grateful to have their guidance!"
We responded:
"Megan, thank you so much for your kind words! We’re thrilled to hear that Erika and I were able to assist you and make the window repair claim process easier for you. We’ll be sure to share your appreciation with the team. Your satisfaction is our top priority, and we’re here to help any time you need us! Gabriela "
Grant Deem
March 10, 2026
5
out of
5
rating by Grant Deem
"I have been a customer of State Farm Insurance for 61 Years. My policies have been serviced by seven different offices. Gabriela's office is by far the best office I have had my policies serviced by. Their personal service and follow up is excellent . We recently had a claim that was supported by their agent Pepper Portman and we are moving forward in a worry free manner!"
We responded:
"Grant, thank you so much for your incredibly kind and heartfelt review! We at State Farm are truly honored to have earned your trust and loyalty over these 61 years-it means the world to us. Our agency is deeply grateful for your recognition of our personal service and dedication. Supporting you through your recent claim and helping you move forward with peace of mind is exactly why we do what we do. Your thoughtful words inspire us to continue striving for excellence every day! Thank you again for being such a valued member of our State Farm family! Gabriela "
Sean Levell
February 27, 2026
5
out of
5
rating by Sean Levell
"Switched over to this agency about two years ago, and I love their customer service. Everyone on the team is great, and always take the time to explain any questions i have about my coverages or premiums. I definitely did not get this level of service at my other insurance companies. Thanks Gabby and crew!"
We responded:
"Sean, thank you so much for sharing your great experience with our team! I am thrilled to hear that we are taking great care of you and are there to answer all your questions. We are happy to help so please reach out if you ever need anything! Gabriela "
Lynn Downward
February 27, 2026
5
out of
5
rating by Lynn Downward
"Erika Reddell was very helpful getting life insurance for my husband and me. She walked us through the types of insurance, their costs and benefits so that we were very clear what we were purchasing. She was professional and personable. I'm really glad we were lucky enough to work with Ms. Reddell."
We responded:
"Lynn, thank you so much for sharing your experience with Erika! I am so happy to hear that she helped you understand your options so you and your husband could make the best decision for your family. Erika is very experienced and loves helping our State Farm family feel great about their protection plan. Please reach out if you ever need anything. We are happy to help. Gabriela "
Fernanda Reyes
February 5, 2026
5
out of
5
rating by Fernanda Reyes
"Gabriela, Veronica and her team are awesome! So helpful and honest."
We responded:
"Fernanda, thank you so much for sharing your experience with Veronica and my team! I am thrilled to know that you feel we are helpful and honest. We strive to take great care of our customers. Please reach out if you ever need anything. We are always happy to help! Gabriela"
Aj Jar
February 4, 2026
5
out of
5
rating by Aj Jar
"Great service everything turned out amazing. Transparent with pricing. Got more than what I was expecting. Veronica was great !"
We responded:
"Aj, thank you so much for sharing your experience with our team! I am thrilled to hear that Veronica was great! Please reach out if you ever need anything or have any questions. We are always happy to help. Gabriela "
Emma Veronica
January 26, 2026
5
out of
5
rating by Emma Veronica
"This is a wonderful agency. Pepper is always so kind and helpful and ensures all my needs are taken care of. She has been very supportive through the claim process with my vehicle and helps make things easier for me. I always know I am in good hands with Pepper!"
We responded:
"Emma, thank you so much for sharing your experience with our team and with Pepper with your car insurance claim! I am so happy to hear she has made the process easier for you. If you ever need anything, please reach out. We are always happy to help! Gabriela "
Jenna Buettner
January 23, 2026
5
out of
5
rating by Jenna Buettner
"I spoke with Erika today about a problem I was having with my insurance and she was incredibly helpful and kind. She was so friendly and made the process totally stress-free for me. In fact, she reversed the stress I felt going into the conversation, and had me breathing a sigh of relief and smiling before the call was over. I’m grateful to know that, moving forward, I have her (and/or her sisters) as my point of contact."
We responded:
"Jenna, thank you so much for sharing your experience with Erika! I am thrilled to hear that she was helpful and kind. Most importantly, I am so happy to hear that you were able to smile after the conversation. We are here for you if you ever need anything. We are always happy to help! Gabriela "
Eunice Hernandez
January 11, 2026
5
out of
5
rating by Eunice Hernandez
"Truly wonderful service. Pepper was empathetic, easy to talk to, and built immediate rapport. I felt heard, respected, and well taken care of. Highly recommended 🫡"
We responded:
"Eunice, thank you for sharing your experience with Pepper! I am so happy to hear you found her to. E empathetic and helpful. My entire team of professionals strive for that in every interaction with our customers. Please let us know if you need anything. We are happy to help! Gabriela "
Robert Knopf
January 7, 2026
5
out of
5
rating by Robert Knopf
"We were having a few issues with a claim that we had made for our RV. We contacted our agents office and worked with Pepper. Pepper was able to get everything resolved very quickly. Thanks so much."
We responded:
"Robert, I am so glad to hear that Pepper was able to assist with your claim and that everything was resolved quickly. Please reach out if you have any questions or need anything. We are always happy to help. Gabriela "
Barry Jones
January 1, 2026
5
out of
5
rating by Barry Jones
"Fantastic customer service."
We responded:
"Barry, thank you so much for your 5-STAR review! We appreciate your feedback. We are thrilled to hear that you are happy with our service. Please reach out if we can help with anything. Gabriela "
Ray Montoya
December 31, 2025
5
out of
5
rating by Ray Montoya
"Pepper's knowledge in her industry spans all aspects. She clearly demonstrates product knowledge. Efficienct, accurate, and detail oriented. Her high-caliber professionalism has to be an incredible asset to her team and the envy of those outside her team. You will not have a better person acting in your behalf."
We responded:
"Ray, thank you so much for your glowing review and for recognizing Pepper’s vast experience, professionalism and most importantly, her heart and dedication to our team and our customers! We are blessed to have her on our team. Please reach out if you ever need anything. Pepper and our entire team are here to help! Gabriela "
Coleen Franklin
December 31, 2025
5
out of
5
rating by Coleen Franklin
"Pepper is professional and very pleasant"
We responded:
"Thank you so much, Coleen! We appreciate your kind words and for acknowledging Pepper’s professionalism. We like to share that not every agency has a Pepper! Please know that we are always here for you if you ever need anything. Gabriela "
Jesse Reddell
December 31, 2025
5
out of
5
rating by Jesse Reddell
"Gabriela and her team have been wonderful to work with. They are responsive and proactive taking care of my family's insurance policies. They've always gone above and beyond to make sure our needs are met. You couldn't ask for a better group of people."
We responded:
"Jesse, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Angie Koch
December 31, 2025
5
out of
5
rating by Angie Koch
"Pepper was very helpful. Great communication. A true asset to your company. Thank you"
We responded:
"Thank you so much for your kind words about Pepper! Yes, Pepper is a tremendous asset to our State Farm family. Please reach out if you ever need anything. We are happy to help. Gabriela "
Kathryn Patricio
December 31, 2025
5
out of
5
rating by Kathryn Patricio
"Pepper was a great listener and made me feel heard."
We responded:
"Kathryn, thank you so much for your wonderful comments about Pepper. I am thrilled to hear that she made you feel heard. It’s our mission to help our customers and support them in any way we can. Please reach out to us if you ever need anything. We are always happy to help. Gabriela "
Joe Morales
December 30, 2025
5
out of
5
rating by Joe Morales
"So thankful for this team, especially Veronica. She helped me and explained to me all the information that I needed, she made things easy to follow and made sure I had every information that I needed. Definitely recommend this team for all your insurance needs."
We responded:
"Joe, thank you so much for your kind words about our team and especially Veronica. She truly is a professional and has the biggest heart. We are so happy to hear that she made the insurance process easy for you. Please reach out if you have any questions or need anything. We are always happy to help. Gabriela "
Evelyn Hernandez
November 11, 2025
5
out of
5
rating by Evelyn Hernandez
"Great job and service. Always friendly and ready to help. Veronica does a great job"
We responded:
"Evelyn, thank you so much for your kind words and for recognizing Veronica’s hard work! She always strives to help all our customers and to make insurance easy. Please reach out if you ever need anything. We are always happy to help! Gabriela "
Debra Russell
November 6, 2025
5
out of
5
rating by Debra Russell
"Thank you so much. Very pleasant team and very helpfull."
We responded:
"Debra, we appreciate you and thank you for sharing your experience with our team! We strive to provide outstanding service to our customers and I am thrilled to hear that we did that for you. Please reach out to us if you ever need anything. We are always happy to help. Gabriela "
Fabrizio Maccioni
November 5, 2025
5
out of
5
rating by Fabrizio Maccioni
"Erika has been my State Farm specialist for many years, and I couldn’t be happier with her service! She’s always professional, and goes above and beyond to ensure I understand my policies and coverage options. Erika responds quickly and provides clear guidance. Her genuine care for her clients is evident in every interaction. I highly recommend Erika to anyone looking for a reliable and trustworthy insurance specialist!!!"
We responded:
"Fabrizio, thank you so much for your kind words and continued trust in Erika and our team! We’re thrilled to hear that Erika’s professionalism, responsiveness, and genuine care have made such a positive impact on your experience. Your recommendation means so much to us, and we’re always here to support you with all your insurance needs. Thanks for being a valued client! Gabriela "
Katie Newray
October 20, 2025
5
out of
5
rating by Katie Newray
"Fast, quick, and friendly service. So happy I switched agents to an office that ACTUALLY cares."
We responded:
"Katie, thank you so much for your kind words! We appreciate you and hearing that you find our team helpful and caring. We strive to take great care of our customers and make insurance easy. Please reach out whenever you need us. We are always happy to help! Gabriela "