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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Knopf

Robert Knopf

January 7, 2026

5  out of  5
rating by Robert Knopf
"We were having a few issues with a claim that we had made for our RV. We contacted our agents office and worked with Pepper. Pepper was able to get everything resolved very quickly. Thanks so much."
We responded:
"Robert, I am so glad to hear that Pepper was able to assist with your claim and that everything was resolved quickly. Please reach out if you have any questions or need anything. We are always happy to help. Gabriela "
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Barry Jones

January 1, 2026

5  out of  5
rating by Barry Jones
"Fantastic customer service."
We responded:
"Barry, thank you so much for your 5-STAR review! We appreciate your feedback. We are thrilled to hear that you are happy with our service. Please reach out if we can help with anything. Gabriela "
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Ray Montoya

December 31, 2025

5  out of  5
rating by Ray Montoya
"Pepper's knowledge in her industry spans all aspects. She clearly demonstrates product knowledge. Efficienct, accurate, and detail oriented. Her high-caliber professionalism has to be an incredible asset to her team and the envy of those outside her team. You will not have a better person acting in your behalf."
We responded:
"Ray, thank you so much for your glowing review and for recognizing Pepper’s vast experience, professionalism and most importantly, her heart and dedication to our team and our customers! We are blessed to have her on our team. Please reach out if you ever need anything. Pepper and our entire team are here to help! Gabriela "
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Coleen Franklin

December 31, 2025

5  out of  5
rating by Coleen Franklin
"Pepper is professional and very pleasant"
We responded:
"Thank you so much, Coleen! We appreciate your kind words and for acknowledging Pepper’s professionalism. We like to share that not every agency has a Pepper! Please know that we are always here for you if you ever need anything. Gabriela "
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Jesse Reddell

December 31, 2025

5  out of  5
rating by Jesse Reddell
"Gabriela and her team have been wonderful to work with. They are responsive and proactive taking care of my family's insurance policies. They've always gone above and beyond to make sure our needs are met. You couldn't ask for a better group of people."
We responded:
"Jesse, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Angie Koch

December 31, 2025

5  out of  5
rating by Angie Koch
"Pepper was very helpful. Great communication. A true asset to your company. Thank you"
We responded:
"Thank you so much for your kind words about Pepper! Yes, Pepper is a tremendous asset to our State Farm family. Please reach out if you ever need anything. We are happy to help. Gabriela "
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Kathryn Patricio

December 31, 2025

5  out of  5
rating by Kathryn Patricio
"Pepper was a great listener and made me feel heard."
We responded:
"Kathryn, thank you so much for your wonderful comments about Pepper. I am thrilled to hear that she made you feel heard. It’s our mission to help our customers and support them in any way we can. Please reach out to us if you ever need anything. We are always happy to help. Gabriela "
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Joe Morales

December 30, 2025

5  out of  5
rating by Joe Morales
"So thankful for this team, especially Veronica. She helped me and explained to me all the information that I needed, she made things easy to follow and made sure I had every information that I needed. Definitely recommend this team for all your insurance needs."
We responded:
"Joe, thank you so much for your kind words about our team and especially Veronica. She truly is a professional and has the biggest heart. We are so happy to hear that she made the insurance process easy for you. Please reach out if you have any questions or need anything. We are always happy to help. Gabriela "
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Evelyn Hernandez

November 11, 2025

5  out of  5
rating by Evelyn Hernandez
"Great job and service. Always friendly and ready to help. Veronica does a great job"
We responded:
"Evelyn, thank you so much for your kind words and for recognizing Veronica’s hard work! She always strives to help all our customers and to make insurance easy. Please reach out if you ever need anything. We are always happy to help! Gabriela "
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Debra Russell

November 6, 2025

5  out of  5
rating by Debra Russell
"Thank you so much. Very pleasant team and very helpfull."
We responded:
"Debra, we appreciate you and thank you for sharing your experience with our team! We strive to provide outstanding service to our customers and I am thrilled to hear that we did that for you. Please reach out to us if you ever need anything. We are always happy to help. Gabriela "
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Fabrizio Maccioni

November 5, 2025

5  out of  5
rating by Fabrizio Maccioni
"Erika has been my State Farm specialist for many years, and I couldn’t be happier with her service! She’s always professional, and goes above and beyond to ensure I understand my policies and coverage options. Erika responds quickly and provides clear guidance. Her genuine care for her clients is evident in every interaction. I highly recommend Erika to anyone looking for a reliable and trustworthy insurance specialist!!!"
We responded:
"Fabrizio, thank you so much for your kind words and continued trust in Erika and our team! We’re thrilled to hear that Erika’s professionalism, responsiveness, and genuine care have made such a positive impact on your experience. Your recommendation means so much to us, and we’re always here to support you with all your insurance needs. Thanks for being a valued client! Gabriela "
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Katie Newray

October 20, 2025

5  out of  5
rating by Katie Newray
"Fast, quick, and friendly service. So happy I switched agents to an office that ACTUALLY cares."
We responded:
"Katie, thank you so much for your kind words! We appreciate you and hearing that you find our team helpful and caring. We strive to take great care of our customers and make insurance easy. Please reach out whenever you need us. We are always happy to help! Gabriela "
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Presley Marie Bauman

October 15, 2025

5  out of  5
rating by Presley Marie Bauman
"The process was super quick and Dre was very nice and helpful!"
We responded:
"Thank you so much for your kind words! We are so glad Dre provided quick and helpful service. We appreciate your feedback and look forward to serving you. Please reach out if you ever need anything. We are always happy to help. Gabriela "
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Minerva Valencia

October 6, 2025

5  out of  5
rating by Minerva Valencia
"Erika is amazing! She goes above and beyond to make sure we have the best insurance rates offered."
We responded:
"Minerva, thank you so much for your kind words! We are thrilled to hear that Erika provided you with excellent service and helped you find the best insurance rates and coverage. We truly appreciate your feedback and look forward to continuing to support your insurance needs. Gabriela "
Profile photo of Chiffon Shao

Chiffon Shao

October 6, 2025

5  out of  5
rating by Chiffon Shao
"Subject: Heartfelt Thanks, Pepper 🌟 I just wanted to take a moment to thank Pepper sincerely for all her help and support in resolving my car accident issue. She’s been absolutely wonderful — patient, understanding, and always willing to go the extra mile to make things right. Her amazing kindness and professionalism turned what could have been a really stressful experience into something manageable and even reassuring. It’s rare to find someone who genuinely cares and follows through the way you do. I’m deeply grateful for her dedication and outstanding service. State Farm is lucky to have her! With appreciation and warm regards, Chiffon"
We responded:
"Chiffon,thank you so much for your heartfelt feedback! We are incredibly proud of Pepper and thrilled to hear that her patience, understanding, and dedication made a positive difference during such a challenging time. It’s our goal to provide compassionate and professional service every step of the way, and your kind words truly mean a lot to us. We’ll be sure to share your appreciation with Pepper. Thank you for choosing Gabriela Ruvalcaba State Farm—-we are here for you whenever you need us! Gabriela "
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Selena Muniz

October 2, 2025

5  out of  5
rating by Selena Muniz
"I’d like to take a moment to recognize State Farm Insurance and, in particular, extend my deepest appreciation to Gabriela for her exceptional service. Gabriela has consistently gone above and beyond to support me, demonstrating professionalism, dedication, and genuine care every step of the way. Whether answering questions, resolving issues, or guiding me through the process. It’s people like Gabriela who truly set State Farm apart from other insurance companies! Thank you Veronica and Michael for always being available and answering the phones and assisting me in every way possible. YOU GUYS ARE THE BEST"
We responded:
"Selena, thank you so much for your heartfelt and kind words! We’re thrilled to hear about your positive experience with Veronica, Michael and my entire team. Our team strives to provide exceptional service and support, and it means a lot to know that their dedication has made such a difference for you. We truly appreciate your trust in State Farm and look forward to serve you wherever you need us. Thanks again for sharing your experience with us! Gabriela "
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Kelly A

October 1, 2025

5  out of  5
rating by Kelly A
"Long time client and I love this team. The team is always helpful and available when I have questions. As I have passed through many life events, the team has assisted with curating the best policy recommendations and made adjustments to my coverage for well over a decade. It’s been nice to have consistent team members that I trust when looking to change my coverage and who make an effort to make sure I am aware and well informed of any And all upcoming changes well in advance."
We responded:
"Kelly, thank you so much for your kind words and for sharing your experience with my amazing team! We always strive to provide outstanding service to our customers and I am thrilled to hear you feel comfortable and taken care of. We appreciate your loyalty through all these years and look forward to serving you for many more. Please reach out if you ever need anything. We are always happy to help. Gabriela "
Profile photo of Lisa Reddell

Lisa Reddell

September 30, 2025

5  out of  5
rating by Lisa Reddell
"I can’t say enough good things about Erika (and Gabby's team in general). She’s consistently quick to respond—whether it’s a simple question or something more urgent—and she explains everything in a way that makes the process easy to understand. What I really appreciate is how approachable she is; she takes the time to listen and makes you feel like more than just another account. Having an agent who is both professional and genuinely personable gives me a lot of peace of mind. Highly recommend!"
We responded:
"Thank you so much, Lisa, for your kind words and for acknowledging Erika! I am so happy to hear that she always takes great care of you and makes you feel special because you are! We strive to provide outstanding, personal and professional service to our customers and our community. We are so fortunate to have Erika as part of our team! Please continue to reach out if you ever need anything. We are always happy to help. Gabriela "
Profile photo of Melody Phillips

Melody Phillips

September 30, 2025

5  out of  5
rating by Melody Phillips
"I have to say that Pepper is very attentive and always makes herself available when I have a question or a need. She is a rock star!"
We responded:
"Melody, thank you for your kind words and for acknowledging Pepper’s attentiveness and professionalism. We are absolutely fortunate to have as part of our team and I agree, she is a ROCKSTAR! Please reach out if you ever need anything. We are always happy to help! Gabriela "
Profile photo of D Miller

D Miller

September 30, 2025

5  out of  5
rating by D Miller
"If you’ve met Pepper, you know why there’s 5 stars. She knows her stuff."
We responded:
"Thank you, D Milker! Pepper does know her stuff. She has so many years of experience that she brings to the team and she has the big heart! Please let us know if you need anything. We are always happy to help. Gabriela "
Profile photo of Terry Downward

Terry Downward

September 30, 2025

5  out of  5
rating by Terry Downward
"Gabriella and Erika are amazing. They helped me through figuring iut what policy I should get to make sure that no one has to go through the difficult time I did when I suddenly lost my partner last year. They were kind and considerate, and they check up on me often. They didn't try to upsell me on anything, just laid out my options and gave their honest opinions of what might work best for me in my situation. I'm so grateful to both of them!"
We responded:
"Thank you so much for your kind words, Terry! It means so much to know you feel taken care of. Please reach out if you ever need anything. We are always happy to help! Gabriela "
Profile photo of Kat Reddell

Kat Reddell

September 30, 2025

5  out of  5
rating by Kat Reddell
"So thankful to have this team on my side! Everyone is super friendly, helpful and proactive. I have multiple coverage for various things and Erika is always on the lookout for ways I can lower rates or better my insurance. They seem to know all their customers by name and really have a personal touch. Gabriela and the office even sent a get well soon card to my young son when he was in a car accident. My family has been with Gabby's team for almost 20 years now and I cannot recommend them enough. A+ service and wonderful people. Thanks Gabby, Erika, Pepper and team!"
We responded:
"Kay, thank you so much for sharing your experience with my team. I am thrilled to hear that we are doing a great job of earning your business over all these years! We look forward to working with you for many more years to come! Please know you can always count on Team Ruvalcaba! Gabriela "
Profile photo of Maria Jimenez

Maria Jimenez

September 30, 2025

5  out of  5
rating by Maria Jimenez
"Update for 2025- still an amazing team!! Thank you for all you do!--Gabby and her team are always there for me when I need them. Each one of them help me in different ways and I know I can count on their professionalism and wisdom."
We responded:
"Maria, it has been a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Roxanne Harvey

September 30, 2025

5  out of  5
rating by Roxanne Harvey
"Pepper, thanks for helping my sister with her life insurance needs and your willing spirit despite the 3 hours time difference - if ten stars were available you would have it!!!!!"
We responded:
"Roxanne, thank you so much for sharing your experience with Pepper as she helped your sister! I am so happy to hear that you see Pepper’s kind and helping spirit, she’s definitely one of our valued team members who always goes the extra mile. We are always happy to help you and anyone you send our way. We appreciate you! Gabriela "
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Tania Garcia

September 30, 2025

5  out of  5
rating by Tania Garcia
"Pepper is da bomb! She is dedicated and her love for people is palpable!"
We responded:
"Tania, I am thrilled to hear that Pepper was able to help and that you too recognize what an amazing person she is! She’s always there for EVERYONE! Please reach out if you ever need anything. Pepper and my entire team are always happy to help! Gabriela "